Shipping Policy

Shipping Policy

Thank you for shopping with GiftLandmark! We’re committed to delivering high-quality personalized products to customers worldwide. Please review our shipping policy below.

1. Order Processing

  • All products are made to order.

  • Production typically takes 2–7 business days depending on the item and design.

  • Orders begin processing immediately after payment, so please double-check details before checkout.

2. Shipping Times

Estimated delivery times vary depending on the destination and chosen shipping method:

  • United States: 5–12 business days

  • Europe: 7–15 business days

  • Asia-Pacific: 7–20 business days

  • Rest of the World: 10–25 business days

⚠️ Note: These are estimates. Actual delivery times may vary due to factors such as customs, local postal services, and seasonal demand.

3. Shipping Costs

  • Shipping rates are calculated at checkout based on the product type, destination, and selected shipping option.

  • Some promotions may include free shipping—details will be shown at checkout.

4. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, and local taxes once the package arrives in the destination country.

  • These charges are the responsibility of the customer.

  • Unfortunately, we cannot control or predict these costs.

5. Tracking Your Order

  • Once your order ships, you’ll receive a tracking number via email.

  • Tracking updates may take up to 48 hours to appear after shipment.

6. Delays & Exceptions

We work hard to ensure timely delivery, but the following may cause delays outside of our control:

  • Customs clearance procedures

  • Local postal delays

  • Peak holiday seasons

  • Incorrect or incomplete shipping addresses provided by the customer

7. Wrong or Lost Packages

  • If your package is marked as delivered but you cannot locate it, please check with neighbors, building management, or your local post office first.

  • GiftLandmark is not responsible for packages lost due to incorrect addresses provided at checkout.

  • If your item is lost in transit, please contact us at info@giftlandmark.com within 30 days of the estimated delivery date.

8. Contact Us

If you have questions about your shipment, reach us at:
📧 info@giftlandmark.com
💬 Website chat box on giftlandmark.com

✨ At GiftLandmark, every order is made with care. We appreciate your patience as we create and deliver a one-of-a-kind gift, made just for you.